Getting started
1. What is a SIM Card?

SIM stands for Subscriber Identity Module. A SIM is a small "smart card" for GSM/GPRS mobile phones that contains your personal account profile as well as saves important information (i.e. network information, account services, your mobile phone number, stored telephone numbers, SMS messages and more). The SIM must be inserted in the phone AFTER ACTIVATION in order for the phone to operate.

2. How do I insert a SkyView™Wireless SIM into my phone?
  1. Remove the battery from your phone.
  2. Carefully punch out the SIM from the plastic cardholder.
  3. Place the SIM into the phone’s SIM cardholder with the gold square facing down and positioned so the metallic face of the SIM is lined up with and touching the metal contacts on the phone.
  4. Close the phone’s SIM cardholder until it clicks.
  5. Replace the battery and its cover.
  6. Turn on your phone.
  7. If the installation is successful, "SkyView™Wireless" or "My Network" will appear on the phone’s display.
  8. If "Insert SIM Card", "Check SIM", "SOS Only", or "Unregistered SIM" appears on the phone’s display, remove the SIM and re-insert as instructed above. If the re-installation is unsuccessful, please email Customer Service at customercare@SkyVW.com for assistance.
3. What’s an IMEI and where is it located?

An IMEI (International Mobile Equipment Identity) is a unique number given to every mobile phone, and is located behind the battery.

4. How do I activate SkyView™ Wireless service?

Visit www.SkyVW.com or dial 1-888-693-7458 and follow the automated prompts.

5. How do I activate my SkyView™ Wireless phone using a home phone?
  1. Call 1-888-693-7458.
  2. Follow the prompts and select your language of choice.
  3. Follow the prompts and select 1 to activate your phone.
  4. Follow the prompts and select “1” to enter your ActFastSM Number (located on the SIM Card), and then follow the prompts.
6. Is there an activation fee for SkyView™ Wireless phones?

No.  SkyView™ Wireless is a no-contract GSM service with no hidden and extra fees. 

7. Can I pick my own phone number when I buy a new SkyView™ Wireless phone?

No. You cannot choose your own phone number. As our automated system finds the area code you requested and searches from a pool of numbers that are currently available in the US. Unfortunately, there is no way for us to choose a number.

8. What do I do if the phone does not work after the activation and programming has been completed?

Please visit the Authorized Dealer you purchased your GSM service from or email Customer Service at customercare@SkyVW.com.

9. How long does activation take for SkyView™ wireless phones?

The process itself only takes a few minutes. Normally, within 1-2 hours, your SkyView™ Wireless phone will be ready for use.

10. Why does my wireless phone show “I’m Off-Network” even though I’m in the home area?

If your phone is newly activated, ensure that enough time has been allowed for the system to activate the phone. Check to see if the airtime minutes were loaded on the phone. If the problem persists, dial 611 from your phone (this is a FREE call) or contact Customer Service from any phone at 1-888-693-7458 for assistance.

Using your phone & device
Basics
1. How do I make a phone call?
To make a phone call, enter the 10-digit phone number of the person you are trying to reach. You are required to enter the 10-digit phone number even if you have the same area code or are in the same vicinity of the person/place you are calling. (SkyView™ Wireless does not charge extra for the domestic long distance calls)
2. How do I change volume during a call?
Press “Volume” on the side of the phone to raise or lower the volume during a call.
3. How do I save numbers to my phone?

Instructions may be different per phone.  If these steps do not work for you, please refer to your phone user’s manual:

  1. Press 'Contacts'.
  2. Select 'Add New Entry'.
  3. Press 'OK'.
  4. Input contact's name and press 'OK'.
  5. Scroll to the number field.
  6. Press 'OK'.
  7. Input the phone number.
  8. Press 'OK'.
  9. Repeat steps 5 ~ 8 to enter additional numbers for the same contact name
4. How many contacts can I have in my phonebook?

The number of contacts on a phone can vary by phone. However, it can hold 100 to 1,000 contacts generally. Please refer to your phone user’s manual for details.

5. I changed my phone but how do I keep all my contacts?

Please save the contacts to your SkyView™ Wireless SIM card, not to your phone. This way, all you have to do when you get a new phone is remove your SkyView™ Wireless SIM card from your old phone and place it in your new phone.

6. How do I activate Call Forwarding?
  1. Scroll through the 'menu' and select 'Settings'.
  2. Scroll down and select 'Call Settings' or 'Call'.
  3. Scroll down and select 'Forward Calls'.
  4. Select 'Voice Calls'.
  5. Select 'Always Forward'.
  6. Select 'Activate'.
  7. Enter the 10-digit number to forward all calls to and select 'OK'.
  8. Call Forwarding will remain active until you deactivate the feature.
7. How do I deactivate Call Forwarding?
  1. Scroll through the menu and select 'Settings'.
  2. Scroll down and select 'Call Settings' or 'Call Manager'.  
  3. Scroll down and select 'Forward Calls'.
  4. Select 'Voice Calls'.
  5. Select 'Always Forward'.
  6. Select 'Cancel'.
  7. Select 'OK'.
8. How do I set up 'Three-Way Calling'?
  1. Dial the number of the third party, including area code, while the original party is on the phone.
  2. Press 'Send' and it will dial the third party’s phone number and put your original call on hold.
  3. To establish a Three-Way Call, press 'Send' again either before or after the third party answers.
  4. If the third party is busy or does not answer, press 'Send' once to disconnect the third party.
  5. To disconnect from the third party in the Three-Way Call, the original party must hang up. Airtime charges apply when using these features from your wireless phone.
9. How does Call Waiting work?

When someone calls you while you are on a phone call, you will be alerted with an audio (i.e. ringtone) and visual alert (i.e. blinking screen) of the incoming call. You can answer the second call while keeping your first call active by pressing 'Send' on your phone or by following the instructions displayed on your phone.  You can switch back and forth between the two calls at the same time.  Please refer to your phone user’s manual for more details.

10. How do I use Call Waiting*?
  1. Press 'Send' to answer the second call.
  2. To alternate between calls, continue to press 'Send'.  Airtime charges apply when using these features from your wireless phone.
11. How much does it cost to use Call Waiting?

There's no additional charge to use the 'Call Waiting' feature.  However, you will be charged standard rates for both calls while you are connected to both calls. If you are on the SkyView™ Wireless Month plan, we currently do not offer 'Call Waiting' feature.

12. What is Caller ID?

'Caller ID' shows you the phone number of most incoming calls. If you don’t want to answer your wireless phone and you have voicemail, you can let the incoming call roll to your voicemail box. 'Caller ID' works whenever your phone is on. It even works when 'Call Waiting' alerts you of an incoming call.  'Call Blocking' allow you to selectively block the presentation of your wireless phone number.

13. How do I use Caller ID (block my wireless phone number from appearing)?
  1. A. Enter *67 Phone Number you are calling and press 'send' .
  2. B. Your number will show up as 'Anonymous' on the receiver’s 'Caller ID'
14. How much does a 411 call cost?

SkyView™ Wireless Month plan does not offer a direct dialing to 411.

15. How do I change my phone?

You will need to ensure the new phone is an AT&T and FCC approved GSM 850/900/1900, dual, tri, or quad-band, unlocked GSM phone that can be used for activations on SkyView™ Wireless GSM.  Simply take the SIM card from your current phone and insert it in your new phone.  You can now use your new phone as you normally would.

16. How do I set speed dial for one of my contacts?

Instructions may be different per phone.  If these steps do not work for you, please refer to your phone user’s manual:

    1. Select 'Menu'.
    2. Select  'Contacts'.
    3. Select and highlight the 'Name' you want and press 'OK'.
    4. Select 'Options' and press 'OK'.
    5. Choose 'Speed Dialing' and a number will be assigned to the name you selected.
    6. Press 'OK' to assign that number and you will now be able to call the named person by press-hold that one digit number instead of 10 digits.
Voicemail
Please note: Effective Friday, August 5, 2011 new customers activated under SkyView™ Wireless network will be required to enter a password to retrieve voicemail messages. The customer also has the option to turn the password off from the voicemail Main Menu. For added security, this feature is strongly recommended for all new and existing customers.
1. How do I set up my voicemail?
  1. A. Dial your wireless phone number from your wireless phone or any other touch-tone phone.
  2. B. Follow the prompts and select 1 for English or 2 for Spanish.
  3. C. The system will ask you to enter your personal pass code. (think of an easy to remember pass code and enter it when prompted)
  4. D. The system will prompt you to record your own personal greeting or to select a standard greeting.
  5. E. After hearing, "the person who you are calling has a voicemail that has not been set up yet, goodbye" interrupt this greeting by holding down the *key.
2. How do I listen to my voice messages*?
  1. A. Dial your wireless phone number.
  2. B. Press 1 if calling from your wireless phone.
  3. C. Enter your pass code.
  4. D. The system will automatically play the new voice messages. Airtime charges apply when using these features from your wireless phone.
3. How do I listen to my voice messages from another phone?
  1. A. Call your SkyView™ Wireless phone number from another phone.
  2. B. When you hear the greeting press the * key.
  3. C. Enter your pass code.
  4. D. The system will automatically play the new voice messages.
4. How do I reset my voicemail if I’ve forgotten or lost my voicemail pass code?
Contact Customer at 1-888-693-7458 and provide your mobile number and IMEI, which will be required for the voicemail to be reset. Once reset, all previously stored messages will be deleted.
5. What are the short cut keys for my voicemail box?
  • Press '1' to play messages
  • Press '1' to replay last 3 seconds of a message
  • Press '11' to replay current message from the beginning
  • Press '2' to pause/continue a message
  • Press '3' to fast forward 3 seconds
  • Press '33' to skip to the end of a message
  • Press '7' to delete a message
  • Press '9' to save a message
  • Press '2' to record a message
  • Press '3' to change a greeting
  • Press '4' to access personal options
6. Can I get my voicemail in Spanish?
This depends on how you set up your voicemail initially. If you selected 2 for Spanish then your voicemail will in Spanish. If you would like to change your language selection, you can do so by resetting your voicemail settings. Please call your voicemail and follow the prompts to reset your settings.
7. How do I send calls directly to my voicemail?
To send an incoming call to voicemail, press the ‘end call’ key (normally marked in red) on your phone. Some phones will display an option to send to voicemail as well. If this appears, highlight that option and press ‘OK.’
Messaging
1. How do I use Text Messaging?
Text Messaging allows you to send or receive short alphanumeric messages (up to 150 characters in length) using your wireless phone. For instructions on receiving and sending text messages or to check to see if your phone has 2-way text messaging capability, please refer to your phone manual or see your dealer. For SkyView™ Wireless MONTH plan: ALL text messages are free.
2. How do I switch between words, letters and numbers when writing a text message?
Changing text entry settings varies by phone. If these steps don't work for you, please refer to your Phone user manual. All you have to do is change your text entry setting. Each phone type will use slightly different words to describe text entry settings. Most phones use 'ABC' mode' or 'Alpha' to mean one letter at a time, and "Word" to mean predictive text entry.
  1. 1. While you are entering text into a message, click on the 'Menu' key.
  2. 2. Scroll to and select the new text entry type.
  3. 3. Click 'OK.'
3. How do I send a text message from my computer?
To send a text message to another Skyview Wireless customer from email, place your friend's 10-digit Skyview Wireless phone number followed by @txt.att.net in the "To" or address field. For Example: If your wireless number is (555) 123-4567, your e-mail address is 5551234567@txt.att.net. To send text messages from your email to friends who have service with other carriers, you would typically enter the email address as the 10 digit phone number of the person you want to send a message to, followed by the carrier's address. If they reply, their message will go straight to your email inbox.
4. Can I block text messages?
Instructions will be different per phone so please refer to your phone user manual for more details. Yes, you can usually block up to 10 telephone numbers or email addresses from sending text messages to you.
5. How do I delete a text message?
The method to delete a text message can vary by phone. Please refer to your phone user manual for details. Highlight the message in your Inbox and press Options -> Erase or open a message and select Options -> Erase. Then, select Yes at the prompt. To erase ALL of the messages in a folder, Select Menu -> Messaging -> Erase Msgs. Choose the folder that you wish to clear and select Yes at the prompt.
6. How can I retrieve a text message that has been deleted?
Once a text message has been deleted, it cannot be retrieved from the system or the phone itself.
7. Can I send international text messages using my SkyView™ Wireless phone?
No, this feature is not available on any of our Wireless plans.
8. Why am I not able to send or receive messages?
There are a couple of things that can cause your phone to stop sending or receiving messages. Many of them can be fixed by performing one or more of the followings: Use the area code: You must use the area code and phone number when sending a message. Keep your flip phone open: Phones that flip open and close must remain open while the text message is being sent. If you close the phone while it's still sending, your messages will not be sent. Clean out your Sent and Inbox: The messages that you receive and send are stored on your phone and can take up space! Keeping them can interfere with your ability to send or receive additional messages. Check your phone user guide for instructions on how to delete messages. If this does not work, email customer service at customercare@SkyVW.com.
Rates & Plans
SkyView™ Wireless MONTH
1. What's not included in SkyView™ Wireless MONTH?
Additional services such as direct dialing to 411 directory assistance and international calls, incidentals and premium messaging services are not included in the SkyView™ Wireless MONTH plan. Click here for details on what is included in the SkyView™ Wireless MONTH plan.
2. How much does it cost to send a text message using my SkyView™ Wireless phone?
When we said UNLIMITED, we meant it. Text messages are unlimited to send and receive.
3. Does SkyView™ Wireless MONTH plan charge sales taxes on its phones and/or plans?
No, SkyView™ Wireless does not charge any sales taxes on any of its phones and/or plans.
4. Is SkyView™ Wireless MONTH plan right for me?
SkyView™ Wireless MONTH plan is the best option if you talk and text a lot. You get all the benefits of the unlimited plans out there but you are NOT bound by annual contracts! To explore all our plans, click here.
Recharge
Add Money
1. How do I add airtime to my phone, from my phone, for FREE?
Please visit www.SkyVW.com or contact Customer Service at 1-888-693-7458 to add airtime to your phone for free. You can also visit us at www.SkyVW.com / My Account to check account balance and expiration for free online.
2. Where can I purchase more airtime?
To buy more airtime visit the nearest SkyView™ Wireless GSM authorized dealer, shop online or contact Customer Service at 1-888-693-7458. If you can’t find a store in your area, dial 611 from your phone (this is a FREE call) or contact Customer Service from any phone at 1-888-693-7458 and they’ll help you locate a dealer.
3. How do I check my account balance from my phone for FREE?
Please visit www.SkyVW.com or contact Customer Service at 1-888-693-7458.
4. How do I find out the usage on my phone since the last airtime card was added?
Dial 611 from your phone (this is a FREE call) and provide the mobile number and IMEI that you want to see the call detail for.
5. How do I know when my monthly plan expires?
You can check the expiration anytime by dialing *777 from your phone or check online. You will also receive a notification daily via your phone for 5 days before the expiration date reminding you to add money to your account.
6. How long do I have to add money into my account once my account is expired?
SkyView™ Wireless MONTH plan phone number expires in 30 days if you do not replenish your account.
Auto Recharge
1. What is an Auto Recharge?
Auto Recharge is like a room service at a hotel. Register a credit/debit card, choose which way you'd like to Auto Recharge, and we'll automatically add airtime to your account based on the settings you've chosen. For MONTH plan: pick $40, $50 or $60 and we’ll add it to your account once every 29 days.
2. Why should I sign up for Auto Recharge?
It’s the easiest way to make sure your SkyView™ Wireless service stays on and active. Plus, you don’t need to buy another SkyView™ Wireless card or pin from a store.
3. How do I sign up for Auto Recharge?
Just pick an amount depending on your plan - $40, $50 or $60 – and we’ll add it to your account every 29 days.
4. Can I change or cancel Auto Recharge?
Of course you may. Login to MY ACCOUNT and click on the “Auto Recharge” to update your setting. You can also change or cancel Auto Recharge by dialing SkyView™ Wireless Customer Service 1-888-693-7458.
benefits
1. Is there a fee to transfer my old phone number to my new SkyView™ Wireless phone?
No, it is absolutely free to transfer your old phone number. And plus, SkyView™ Wireless is a no-contract service so there are no early termination fees.
2. How long will it take to transfer my old phone number to my new SkyView™ Wireless phone?
We’ll move your number to SkyView™ Wireless as fast as possible. Right now, moving a wireless phone number to SkyView™ Wireless can take up to 3 days -- moving a land-line number can take up to 5 days. The actual time to move a number depends on a few things -- your old provider, the demand for portability, and the accuracy of information. Once your number is ready to use on our network, we will call you or leave a voicemail letting you know that you are good to go. If you don’t wish to wait for your old number to be switched over, you can always get a new SkyView™ Wireless number almost in an instant.
3. What is the International Calling to 53 Countries?
Now you have the convenience of making international calls right from your SkyView™ Wireless phone to 53 pre-select countries at no additional long distance fee. You must hold an active SkyView™ Wireless service status. Access to cellular numbers in all countries will be excluded from this offer. Service line numbers or other special toll charging numbers in all countries may be excluded from this offer. For a list of major cities (on-net) please email Customer Service at customercare@SkyVW.com. Applicable international long distance charges will be billed for direct dialed calls placed from your wireless phone. Incomplete, busy or no-answer calls may still deduct airtime. Service may not be available in all areas. See dealer or click here for our complete Terms & Conditions. Click here for a listing of our free international calling countries.
4. Can I use a wireless phone from a different company?
Yes, of course you can. As long as the phone you are trying to use is an AT&T and unlocked FCC approved GSM 850/900/1900, dual, tri, or quad-band phone.
My Account
Click here to access My Account
1. What is 'My Account?'

“My Account” is a self-service tool that allows you to manage your SkyView™ Wireless account. All you need to do is enter your SkyView™ Wireless phone number and your account password to login.


Once you are logged on, you can:
  • View your account balance and/or payment date.
  • Add money to your account.
  • Add a credit/debit card to set up an auto recharge or make a one-time payment.
  • Change your account password.
  • Update your personal information.
  • 2. Is there a fee to change my SkyView™ Wireless phone number?

    No. It is free as long as you are trying to change your number within the same region of your current area code. If you are trying to change your area code to the one outside of your current region, you will need an unused, new SkyView™ Wireless SIM card.


    Example 1: If you currently have a NY area code and you want to change it to a CA area code, then you will need an unused, new SkyView™ Wireless SIM card.


    Example 2: If you currently have a NJ area code (201) and you want to change it to a NY area code (646), you do not need an unused, new SkyView™ Wireless SIM card. The change can be made without a new SIM card.

    3. My service was canceled. What do I need to do to reactivate my phone?
    An unused, new SkyView™ Wireless SIM card can reactivate your phone. However, your previous phone number will no longer be available.
    4. How do I change my mobile number?
    Dial 611 from your phone (this is a FREE call) or contact Customer Service from any phone at 1-888-693-7458 and provide the state and city for which you would like a number.
    Note: If the phone is currently active, unused airtime minutes can be transferred to the new number. However, you will need a new SIM card if you are changing your mobile number to a number that is outside of your service area.
    5. If I move, do I have to change my SkyView™ Wireless phone number?

    Not necessarily because all our plans include nationwide calling with no additional domestic roaming charges. However, if you must, please refer to the examples below for details.


    Example 1: If you currently have a NY area code and you want to change it to a CA area code, you will need an unused, new SkyView™ Wireless SIM card.


    Example 2: If you currently have a NJ area code (201) and you want to change it to a NY area code (646), you do not need an unused, new SkyView™ Wireless SIM card. The change can be made without a new SIM card.

    6. What do I do if my phone is lost or stolen?
    You must contact SkyView™ Wireless Customer Service at 1-888-693-7458 as soon as you realize your phone is lost or stolen, so that we can take measures to protect your active account balance as soon as you call in, and get you up and running again. Once you report to SkyView™ Wireless Customer Service that your phone is lost or stolen, you will have 30 days to replace your phone; otherwise, your account will automatically cancel and you will lose the remaining balance in your account.
    7. How do I disconnect my mobile phone?
    Dial 611 from your phone (this is a FREE call) or contact Customer Service from any phone at 1-888-693-7458 and provide the mobile number and IMEI that you want to disconnect.
    8. How do I cancel my SkyView™ Wireless service?
    Your account will automatically cancel if your account is at a $0 balance for longer than 30 days, or contact Customer Service at 1-888-693-7458 for assistance.
    Online shopping
    Basics
    1. Is it safe to use my credit card to make purchases over the Internet on www.SkyVW.com?
    Yes. www.SkyVW.com uses SSL (Secure Sockets Layer) for securing transactions over the internet to protect your information as other large internet shopping sites do. Your personal information is heavily encrypted as it travels from your browser to our server. Once it reaches us, it is safe behind multiple layers of security and cannot be read by anyone else. You can feel safe to shop at www.SkyVW.com We are very careful of online security and your privacy.
    2. Do I need to register?
    Because SkyView™ Wireless takes your privacy very seriously and to better serve, registration for www.SkyVW.com is required to make purchases.
    3. If I am a registered www.SkyVW.com customer, do I need to login every time I visit the site?
    You must login to view your account information online but you do not need to login to browse online stores.
    4. How can I get my password?
    Click “Forgot Password” next to the “Login” box in any page, and enter your email address. We will immediately release your password to your email account.
    Payments/Returns
    5. Why did I get double-charged on my credit card?
    If you feel that a billing error has been made, please write to: SkyView™ Wireless Customer Service, PO Box 376, Fort Lee, New Jersey, 07024. You can also email SkyView™ Wireless Customer Service at customercare@skyvw.com.
    6. Can I purchase by check or money order, over the phone or with a credit card?
    Currently the ways to purchase a SkyView™ Wireless recharge card is online with a Visa or MasterCard or send in your money order. We are also set up to take phone orders to handle only money order, certified check or to accept credit card information at 1-888-693-7458.
    7. Can I return something I bought at www.SkyVW.com?
    All wireless phones/devices can be returned for an exchange or a refund. If you are not satisfied with your wireless phone or any wireless accessory, www.SkyVW.com offers a 14-Day Money Back Guarantee only on any phone/device you purchased. This offer is not applicable to airtime, PIN/cards purchases under any circumstances. You must return the items, with the original receipt, in the original condition it was sent to you, along with all the packaging and parts intact.

    Any damage or excessive wear will result in rejection of your refund request. Please allow 2 to 4 weeks from date of your return shipment to SkyView Wireless for processing. It is your responsibility to provide accurate information for us to process your return. If there is a defect with the airtime card included with the phone or with the airtime minutes you have purchased, please email SkyView™ Wireless Customer Service at customercare@SkyVW.com. Airtime minutes purchased online will NOT be accepted for refunds under any circumstances.

    Ship to:
    SkyView Wireless
    210-A Sylvan Ave. Englewood Cliffs NJ 07632


    Any damage or excessive wear will result in rejection of your refund request. Please allow 2 to 4 weeks from date of your return shipment to SkyView Wireless for processing. It is your responsibility to provide accurate information for us to process your return. If there is a defect with the airtime card included with the phone or with the airtime minutes you have purchased, please email SkyView™ Wireless Customer Service at customercare@skyvw.com. Airtime minutes purchased online will not be accepted for refunds under any circumstances.
    Manual data configuration
    SkyView™ Wireless Manual Data Configurations
    Please wait a couple of minutes after setting it up.
    Android
    1. Press “Menu”.
    2. Tap “Settings > Wireless Controls” or “Wireless Networks > Mobile Networks”. Check if “Data Roaming” and “Use Only 2G Networks” are both UNCHECKED.
    3. Tap “Access Point Names”.
    4. Press “Menu” and select “New APN”.
    5. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Proxy: 66.209.11.33
      • Port: 80
      • Username: Leave blank
      • Password: Leave blank
      • Server: Leave blank
      • MMSC: http://mmsc.cingular.com
      • MMS Proxy: Leave blank
      • MMS Port: Leave blank
      • MCC: Leave blank
      • MNC: Leave blank
      • APN Type: Leave blank

    6. Press “Menu” and then press “Save”.

  • *For Samsung Behold II press #*87927#

  • Note: Please wait a couple of minutes after the setting.
  • Apple iPhone
    IPhone Manual Configuration (Version 4.0.1) Input after Jail-break program ** This program is for iPhone versions higher than 3.3: ** You must have access to WI-FI and data-enabled SIM
    Jailbreak :
    1. Connect to the internet (Safari icon) using Wi-Fi access on the IPhone and go to www.jailbreakme.com It will recognize your phone and all you have to do is initiate the jailbreak and install. After installation your phone will need to be rebooted or it will automatically. “Cydia Icon” will be downloaded to your phone. Your IPhone has been jailbroken but NOT “Unlocked”.
    2. To UNLOCK: Still connecting through the Wi-Fi, click on the Cydia Icon → Click Search on bottom → In search box type “ultrasn0w” (list should pop up as you type “0” is zero) → Click on it to start the “Unlocking” procedure for your device (If you have check mark beside it, its been installed already). Reboot if you need it or if they request it.
    3. SkyView Wireless APN input: Connect to Internet again through Wi-Fi (Safari), in the go to box , type the internet address of www.unlockit.co.nz At the home-screen (APN Changer) → Continue → Custom APN → APN → att.mvno (lowercase) → Leave username and password blank → Carrier : “Blank” → Click on Create Profile → Save Profile and Restart your IPhone.
    4. Voila your active SkyView Data-enabled sim will work for web-surf. Turn off Wi-Fi and check. Also, putting the phone on 3G might cause some kinks in the beginning as the phone software is adjusting. It has kicked me out of web-surf a couple of times in the first several tries but after 15 minutes or so I could surf the net easily on 3G.
    *** FYI 1) For those who are syncing their iPhone to their computer to iTunes, make sure to download and install “AppSync for OS 4.0/4.0.1” by accessing “search” in Cydia.
    ***FYI 2) ** After you sync with iTunes, do not upgrade PHONE software to the latest one as that will interfere with what you have. You are all set. Enjoy
    Blackberry Standard
    *Reminder* Phones that are purchased from Verizon cannot be configured on our network such as the Blackberry Storm and the Blackberry Storm 2.
    1. Download Blackberry Desktop Manager for either PC or MAC. → Double click on the “.exe” file and install Blackberry Desktop Manager.
    2. Then, download Mini Opera.
      • Choose your phone model.
      • Download Opera Mini and save the “ZIP” file onto your Desktop.
      • Locate the “ZIP” file on your Desktop.
      • Right-click on the file and click “Extract All”.
    3. Go to the Blackberry Desktop Manager.
      • Go to applications and import files.
      • Find Opera Mini and click on Plus (+) symbol to the Far Right and install.
      • The application summary should be at the very bottom of the screen.
      • Please make sure the Opera Mini reads and says install next to the application.
      • Apply all settings and sync. (*If you receive an error message when you apply. Click on the screen again to refresh it and the Opera Mini should appear in the installation list.)
    4. Once installed, go to Blackberry Downloads file and install Opera Mini.
    5. Please make sure you check that Wi-Fi is turned off and all your AT&T service books are deleted. → Options > Advanced Options > Service book
    6. 6. Go to Options > Advanced Options > TCP/IP. Be sure there is a check mark for APN Setting Enable and for the APN type att.mvno.
      • Make sure that APN Authentication is NOT checked.
      • Then, click on Blackberry Menu Button and save.
    HTC Standard (HTC HD2, HTC Dash, HTC Touch Pro 2, Google Nexus One, G1, & G2)
    HTC HD2
    Internet Settings:
    1. Tap on Start > Settings icon > Wireless Controls > Menu > Connections > Advanced > Select networks > New.
      • →Connection Name: SkyView Wireless
      • →Select Modem: Cellular Line (GPRS)
      • →Enter APN: att.mvno
    2. Leave all fields blank and Tap Finish.
    3. Tap on Manage Existing Connections.
      • Make sure SkyView Wireless is selected.
    MMS Settings:
    1. Tap on Messages > Menu (on the bottom right) > Settings > Options > Menu (on the bottom right) > MMS Server > New.
    2. Enter the following information:
      • Server Name: SkyView Wireless
      • IP Address: 66.209.11.33
      • Port: 80
      • Server Address: http://mmsc.cingular.com
      • Connect via: Leave blank
    3. Tap and hold SkyView Wireless.
    4. Tap on Set as default.
    HTC Dash - Windows Phone & Windows Mobile
    Internet Settings:
    1. Tap Start > Settings > Connections > Cellular Line (GPRS, 3G)
    2. Enter the following information:
      • Name: SkyView Wireless
      • Connect to: Internet
      • APN: att.mvno
      • Username: Leave blank
      • Password: Leave blankLeave blank
      • Primary dns: Leave blank
      • Secondary dns: Leave blank
      • IP address: Leave blank
    3. Press Done > Start > Internet Explorer > Menu > Tools > Options > Connections > “Automatically Detect Settings” should be checked > Done.
    HTC Touch Pro 2
    Internet Settings:
    • Select Settings > Communications > Data Connections > Add New Modem
    • Enter the following information:
    • →Connection name: SkyView Wireless
    • Modem: Cellular Line, GPRS
    • APN: att.mvno
    • Username: Leave blank
    • Password: Leave blank
    • Domain: Leave blank
    • Select Finish.
    Google Nexus One, G1 & G2
    Internet Settings:
    1. Press the menu button (on front of phone).
    2. Tap Settings.
    3. Tap Wireless Controls.
    4. Tap Mobile Networks.
    5. Enter the following details:
      • APN: att.mvno
      • Proxy: 66.209.11.33
      • Port: 80
      • Username: Leave blank
      • Password: Leave blank
      • Server: Leave blank
      • MMSC: http://mmsc.cingular.com
      • MMS Proxy: 66.209.11.33
      • MMS port: 80
      • MCC: Leave blank
      • MNC: Leave blank
      • Authentication type: Leave blank
      • APN Type: Leave blank
    LG Standard
    Internet Settings:
    1. Select Menu > Settings > Connection > Network Profile.
    2. Enter the following information:
      • Connection title: SkyView Wireless
      • Auth: Leave blank
      • User name: Leave blank
      • Password: Leave blank
      • APN: att.mvno
    Browser Settings:
    1. Select Menu > Media Net (if AT&T) > Browser Settings > Accounts > Options > New.
    2. Enter the following information:
      • Name: SkyView Wireless
      • Homepage: www.google.com
      • Connection Type: TCP without proxy
      • Security: Non-Secure
      • Time out: 150
      • Network profile: SkyView Wireless
    3. Select Save.
    4. Check the box next to SkyView Wireless.
    MMS Settings:
    1. Select Messages > Message Settings > MMS > Message Center > Options > New.
    2. Enter the following information:
      • Name: SkyView Wireless
      • MMSC URL: http://mmsc.cingular.com
      • MMSC Proxy: 66.209.11.33
      • MMSC Port: 80
      • Connection Mode: TCP w/o Proxy
      • Network Profile: SkyView Wireless
    3. Select Save > Activate.
    LG KP500
    Internet Settings:
    1. Select Menu > Settings > Connection > Access points. → Add Profile.
    2. Enter the following information:
      • Connection title: SkyView Wireless
      • Bearer: GPRS
      • Authentication: Leave blank
      • Username: Leave blank
      • Password: Leave blank
      • APN: att.mvno
    3. Select Save > Back to Connectivity > Internet profiles > Add profile.
    4. Enter the following information:
      • Connection title: SkyView Wireless
      • Use proxy: On
      • Proxy server address: 66.209.11.33
      • Proxy server port: 80
      • APN: att.mvno
    5. Select Save > Internet > Settings > Profiles > Add Profile.
      • Connection title: SkyView Wireless
      • Internet Profile: SkyView Wireless
    6. Select Save > Activate SkyView Wireless.
    MMS Settings:
    1. Select Menu > Settings > Connectivity > Internet Profiles > Add Profile.
    2. Enter the following information:
      • Connection title: SkyView Wireless
      • Use proxy: On
      • Proxy server address: 66.209.11.33
      • Proxy server port: 80
      • APN: att.mvno
    3. Select Multi Msg Center.
    4. Add Center and enter the following information:
      • Connection title: SkyView Wireless
      • MMSC URL: http://mmsc.cingular.com
      • MMS profile: SkyView Wireless
    5. Select Save > Yes to activate.
    Motorola RAZR v3
    Internet Settings:
    1. Select Main Menu > Settings > Web Access > Web Sessions > New Entry.
    2. Enter the following information:
      • Name: SkyView Wireless
      • Homepage: www.google.com
      • Proxy 1: 66.209.11.33
      • Port 1: 80
      • Domain 1: Leave blank
      • DNS1: Leave blank
      • DNS2: Leave blank
      • GPRS APN: att.mvno
      • Username: Leave blank
      • Password: Leave blank
    3. Select Done.
    4. With SkyView Wireless highlighted, select Options > Set as Default.
    MMS Settings:
    1. Select Main Menu > Messaging > Options > Setup > Message Setup > Multimedia Message Setup > Server Info. > Options > New.
    2. Enter the following information:
      • Service Name: SkyView Wireless
      • Server address: proxy.mvno.H2OMobileweb.com
      • Web Session Name: select SkyView Wireless
    3. Select Done > SkyView Wireless and there will be a check next to it that indicates it will be using that mms profile.
    Nokia Standard- 5230
    Internet Settings:
    1. Select Main Menu > Settings > Configuration Settings > Personal Configuration Settings > Add New > Services (or Web) > Account Name.
    2. Enter the following information:
      • Name: SkyView Wireless
      • Homepage: www.google.com
      • Username: Leave blank
      • Password: Leave blank
      • APN: att.mvno
      • Proxy: Disable
      • Proxy Gateway field: 66.209.11.33
      • Proxy Port: 80
      • Data Bearer: GPRS
      • Bearer Settings: GPRS access point
    3. Select Authentication.
      • Select Normal and select OK.
    4. Username: Leave blank Password: Leave blank
    5. Select Back twice > SkyView Wireless > Options > Activate Service Settings.
    6. Press RED End Key to return to the home screen.
    Nokia 5230
    Internet Settings:
    1. Select Menu > Settings > Connectivity > Destinations > Internet > Options > New Access Point.
    2. Tap on No > Packet data > Text field.
      • Enter SkyView Wireless and tap Green Check mark.
      • Tap OK.
    3. Highlight SkyView Wireless and tap Options > Edit > Access Point Name.
      • Enter att.mvno and tap Green Check mark.
      • Tap OK.
    4. Tap Homepage : www.google.com
      • Enter Homepage and tap Green Check mark.
    5. Tap OK > Options > Advanced Settings > Proxy Server Address.
      • Enter 66.209.11.33 and tap Green Check mark.
    6. Tap OK > Proxy Port Number.
      • Enter 80 and tap Green Check mark.
    7. Tap OK > Back (until you reach the Main Menu Screen) > Internet icon > Web icon > Options > Settings > General > Access point > Internet > Options > Select Access point.
    8. Highlight SkyView Wireless and tap OK.
    MMS Settings:
    1. Select Menu > Settings > Connectivity > Destinations > Multimedia Msg. > Options > New Access Point.
    2. Tap on No > Packet data > Text field.
      • Enter SkyView Wireless and tap Green Check mark.
      • Tap OK.
    3. Select New Access Point.
      • Highlight the new access point and then tap Options.
    4. Tap on Edit > Access Point Name.
      • Enter att.mvno and tap Green Check mark.
    5. Tap on OK > Homepage > Text field.
      • Enter SkyView Wireless.
    6. Tap OK > Options > Advanced Settings > Proxy server address.
      • Enter 66.209.11.33 and tap Green Check mark.
    7. Tap OK > Proxy Port Number.
      • Enter 80 and tap Green Check mark.
    8. Tap on OK > Back (until you reach the Main Menu Screen) > Messaging icon > Options > Settings > Multimedia Message > Access point > MMS > SkyView Wireless.
    Samsung Standard (Behold, A-Series & T-Series)
    Internet Settings:
    1. Enter *#87927#.
    2. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time: Leave blank
    3. Select Save.
    MMS Settings:
    1. Enter *#87667#.
    2. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time: Leave blank
    3. Select Save.
    Samsung Behold- Highlight, Memoir & Solstice
    Internet Settings:
    1. Enter *#6984125#.
    2. Select Admin Setting > Network > Call Settings > Connections.
    3. Select Network Profiles.
      • Delete DM Profile and TMO_DS Profile.
    4. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time: Leave blank
    5. Select Internet (you will need to edit the Browser Profile.)
    MMS Settings:
    1. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Proxy: 66.209.11.33
      • Home URL: www.google.com
    Samsung A-Series Phone
    Internet Settings:
    1. Select Menu > Settings > Application Settings > Browser Settings > Options > New.
    2. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Username: Leave blank
      • Password: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time: Leave blank
    3. Highlight SkyView Wireless and then select Save.
    MMS Settings:
    1. Select Menu > Settings > Application Settings > Messaging Settings > Multimedia Message > Multimedia Message Profiles > Options > New.
    2. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Username: Leave blank
      • Password: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time:Leave blank
    3. Select Save.
    4. Highlight SkyView Wireless and then select Save.
    ]
    Samsung T-Series Phone
    Internet Settings:
    1. Enter *#87927#.
    2. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Username: Leave blank
      • Password: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time:Leave blank
    3. Select Save.
    MMS Settings:
    1. Enter *#87927#.
    2. Select MMS.
    3. Enter the following information:
      • Name: SkyView Wireless
      • APN: att.mvno
      • Auth Type: Leave blank
      • Username: Leave blank
      • Password: Leave blank
      • Protocol: HTTP
      • Home URL: www.google.com
      • Proxy: 66.209.11.33
      • Port: 80
      • Linger time: Leave blank
    4. Select Save
    Other
    If you don’t see you phone listed in this section, click here for our standard configuration for any unlocked GSM phone. Please link here.